{"id":1124,"date":"2026-09-27T21:57:54","date_gmt":"2026-09-27T21:57:54","guid":{"rendered":"https:\/\/pro-studio.ir\/mahutco\/faqs\/"},"modified":"2026-09-28T03:51:02","modified_gmt":"2026-09-28T03:51:02","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pro-studio.ir\/mahutco\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQ<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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These are the homepage questions. They are about the company and the service. Step-by-step HPLC and GC checks are in the knowledge base<\/a>, not here.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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What does Mahut do? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We maintain, repair, and support laboratory and analytical equipment. That includes preventive maintenance, breakdown repair, calibration support, performance checks, and spare parts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where are you based? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Office 101, First Floor, Business Tower 1, Muscat Hills, Muscat, Sultanate of Oman. Phone +968 71130316<\/a>. Email info@mahuttechnical.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Which instruments do you support? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Gas chromatography, HPLC and UHPLC, LC-MS and LC-MS\/MS, ICP and ICP-OES, and UV-Vis spectrophotometers. Send the model if your system is a less common configuration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are you an Agilent or Waters dealer? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No. Technicians have practical experience on Agilent and Waters systems. Mahut is an independent service company, not the manufacturer and not an authorized dealer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you supply spare parts? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. Genuine and compatible parts, matched to the model. We identify the part from the model and the fault when you do not have a part number. See spare parts supply<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the difference between preventive and corrective maintenance? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Preventive maintenance is scheduled while the instrument still runs. Corrective maintenance is the visit after a failure or after results can no longer be used.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you only work in Muscat? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The office is in Muscat. Contact us with the site location and we will confirm whether we can attend.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I book? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Call +968 71130316<\/a> if an instrument is down. Email info@mahuttechnical.com<\/a> or use Book your consultation<\/a> to plan maintenance or a multi-instrument review.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can your FAQs replace a repair? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No. The knowledge base covers routine HPLC and GC checks only. Leaks you cannot isolate, gas alarms, and faults that remain after those checks need a technician.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t